Tax Exempt

We are required to collect sales tax in multiple states. If you represent a school, government agency, reseller, or any other tax-exempt organization, you may be eligible to make tax-free purchases.

How To Apply:

To request tax exemption for your account, please follow the steps below:

Create or Log In: Sign in to your existing account or create a new one.
Upload Documentation: Navigate to the Tax Exempt section of your account profile to upload your certificate(s).
Wait for Review: Approval typically takes 3–5 business days. You will receive an email notification once your status is updated.
Shop Tax-Free: Once approved, all future orders placed through your account will automatically be tax-exempt.

Note on Retroactive Refunds: If you have already placed an order, a retroactive tax refund will be issued upon the successful review and approval of your documentation.

Critical Requirements for Approval:

To avoid delays or rejection of your application, please ensure your documentation meets the following criteria:

Signed & Dated: Even if your state certificate does not have a dedicated signature line, we require a signature and date to be clearly visible on the document.
Vendor Information: Ensure the "Vendor" section is filled out. Please list the vendor as: OptiMA, Inc.
Match Account Details: The company name on your account profile must exactly match the company name listed on the tax certificate.
State-Specific: Tax exemption applies based on the shipping destination. You must upload a certificate for each state where you receive deliveries (or provide a valid blanket exemption certificate).
Current Status: Certificates must be up-to-date. Expired or incomplete forms will be rejected.

Need Assistance?

If you have questions regarding your tax status or need help uploading your forms, our customer service team is here to help.

Phone: 508-842-6200
Toll Free: 866-366-1500 (Continental U.S.)
Email: [email protected]